You have a right to expect prompt and courteous service. If you have any complaints about your treatment at the Embassy, please write to:

Vice-Consul
Philip Gilbert
British Embassy
5 Boulevard Joseph II
L-1840 Luxembourg

Please mark the envelope and letter "personal"

If the complaint refers to the Consul personally, please write to the Ambassador at:

HM Ambassador
Peter Bateman
British Embassy
5 Boulevard Joseph II
L-1840 Luxembourg