Please complete either of these questionnaires if you have received assistance or services from a Consulate whilst outside the UK.

What you say is important to deciding where we take action.

If you have any more comments or suggestions, please email: feedback.consular.services@fco.gov.uk.

Customer feedback form - our assistance

Please complete this questionnaire if you received assistance whilst outside the UK. For example, you may have been the victim of crime.

Customer feedback form - our services

Please complete this questionnaire if you used our services whilst outside the UK. For example, you may have lost your passport.